Menu

FREQUENTLY ASKED QUESTIONS

What is your policy for samples? Our memo sample are available in various sizes depending upon pattern repeat. Memos are free of charge and on a 30-day loan. We reserve the right to invoice for memos if they are not returned in a reasonable amount of time.

Can I place a fabric on reserve?
Yes. We reserve fabrics for 10 days. However, we reserve the right to cancel any reserve at any time.

How do I order fabrics or samples?
To order memos or fabrics, please contact your representative or contact us via phone, fax or email. You can also request memos on our website under the PRODUCTS tab.

How much lead time is required for delivery?
We stock our fabrics in Syosset, NY. Time in transit varies based upon your location. For backordered fabrics, lead times vary; please contact us for more details.

What is your minimum order requirement?
We have a 3 yard minimum order requirement for our fabrics; we waive this minimum to 1 yard with a cut fee if the fabric is in stock. Please note that we sell our fabric in 0.50 yard increments.

How will my merchandise be shipped?
We ship our fabrics insured via FedEx. We can also ship using your account with a handling fee.

How do you price your fabrics?
Our price list is Designer Net/ Wholesale/ To the Trade. Freight charges apply. Prices are subject to change without notification.

What are your payment terms?
On in-stock fabrics, full payment is due before shipping. On backordered fabrics, we require a 50% deposit and the balance is due prior to shipping.

What form of payment is acceptable?
All checks should be made payable to Texture, Inc. We also accept all major credit cards.